Refund Policy & 30-Day Money-Back Guarantee

1. 100% Satisfaction Guarantee

At PDF Pro Panel 3, customer satisfaction is our top priority. We want you to be completely confident in our software. We offer a transparent, hassle-free 30-Day Full Money-Back Guarantee on all direct software purchases.

2. Qualifying Purchases & Eligibility

You are eligible for a 100% full refund under the following conditions:

• Lifetime Licenses: Any purchase of a Desktop Lifetime, Mobile Lifetime, or All-Access Lifetime Bundle made directly through pdfpropanel.com or app.pdfpropanel.com within thirty (30) calendar days of the original payment timestamp.
• Initial Subscription Cycles: If you are unsatisfied with your first billing cycle of a Pro Web Monthly or Pro Web Yearly subscription, you may request a full refund within 30 days of the initial subscription start date.
• Technical Issues: If you encounter a document incompatibility or feature issue that our technical team cannot resolve to your satisfaction.

3. Subscription Cancellation Policy

You may cancel active monthly or annual subscriptions at any time with zero penalty:

• Self-service cancellation is available 24/7 via your Billing Dashboard or the Stripe Customer Portal.
• Upon cancellation, your Pro features remain fully active until the end of your prepaid period, and no further charges will be incurred.

4. How to Request a Refund

Requesting a refund is simple and fast. There are no complicated forms or questionnaires required:

1. Send an email to support@pdfpropanel.com or billing@pdfpropanel.com.
2. Include your order number, invoice reference (e.g., INV-2026-XXXXX), or the email address used during checkout.
3. Our billing department will process your refund within 1 to 3 business days.

5. Payout Timelines & Payment Methods

Refunds are credited directly back to your original payment method:

• Credit / Debit Cards (Stripe): 3 to 7 business days depending on your financial institution.
• PayPal: Instant to 24 hours depending on PayPal account balance or bank routing.
• Square / Apple Pay / Google Pay: 2 to 5 business days.

6. License Revocation Upon Refund

Once a refund is completed, the associated license key is automatically decommissioned, and any linked device seats will return to the Free Basic tier.